Shipping Policy
Our commitment is to ensure the accurate and timely delivery of your order, always in pristine condition.
Kindly take note of the following shipping guidelines:
For orders within India placed through our website, we rely on our courier partner for delivery, provided the service is available in your destination.
Efforts are made to dispatch each book within your order within 6-7 working days. Print-on-demand books require additional production time, ranging from 3 to 5 days based on the production specifications and quantity.
The shipping times mentioned on the website are approximate, and while we strive to meet them, we cannot guarantee absolute adherence.
If, for any reason, we are unable to dispatch your order completely within 6 days, we will notify you promptly. Following your instructions, we can cancel the remaining unshipped portion, refunding the payment for the unshipped items.
We dispatch orders on all weekdays (Monday to Saturday), excluding public holidays, using reliable courier agencies to ensure swift and secure delivery.
While we aim to ship all books in one order together, occasional separations may occur due to book characteristics or availability.
In the rare event that you receive a book in unsatisfactory condition or with damaged packaging, kindly refuse delivery, and promptly contact our Customer Care at bookshorizon@gmail.com, mentioning your order reference number. We will make every effort to arrange a replacement delivery promptly.
To track the shipping status of your order, please forward your Payment Id to bookshorizon@gmail.com.